Privacy Policy

Privacy Policy

Introduction

Welcome to https://on-the-border-seasoned-tortilla-chips.chicagotortillachips.com! We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://on-the-border-seasoned-tortilla-chips.chicagotortillachips.com.
  2. Any mobile applications or software we offer.
  3. Online services and platforms provided by us.
  4. Products purchased through our digital channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you sign up and use our applications or services, we collect and process your data to manage your account and provide personalized experiences.
  2. Website visitors: When you browse our websites, we may gather information about your interaction with our content, including pages visited and any search queries performed.
  3. Communications: We may reach out to you via emails, calls, or text messages (SMS) for newsletters, promotional offers, or customer support purposes. Your consent is essential for these communications, and you can opt-out at any time.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details required to create and manage your user account, such as username, email address, and password.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of purchases, transaction history, and any financial data related to our services or products.
  4. Purchase Information: Details about your orders, such as product quantities, purchase frequency, and delivery preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, which can include IP addresses, advertising IDs, and device model information.
  6. Location Data: Your geographic location data, often collected through GPS or similar technologies when you use our location-based services.
  7. Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
  8. Social Media Information: If you choose to log in via social media accounts, we may receive information from these platforms about your interactions with our content.
  9. Product Information: Details about the products you view, search for, or purchase, including product preferences and browsing behavior.

We collect this data through direct user input, automated technologies (like cookies and tracking pixels), and third-party sources who partner with us to enhance our services.

Cookies

Cookies are small text files placed on your device by websites to remember browser actions and provide specific functions. We use cookies for several reasons:

  1. Strictly Necessary: These ensure the basic functionality of our website, such as allowing you to log in and access secure areas.
  2. Preference: Cookies store user preferences, like language settings or display options, to enhance your experience.
  3. Analytics: We use analytics cookies to collect data about how users interact with our site, helping us improve its performance and content.

Users can control non-essential (or tracking) cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once this period expires, we securely delete or anonymize the data unless required by law to preserve it for future use.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and websites do not knowingly collect personal information from minors. If you believe we have collected such data by mistake, please contact us immediately, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data in certain circumstances.
  4. Restriction: Limiting the use of your data for specific purposes.
  5. Portability: Obtaining a copy of your data in a structured, commonly used format and transferring it to another controller.
  6. Objection: Opposing the processing of your data for legitimate interests or direct marketing.
  7. Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights, please contact our privacy team using the details provided below. We will respond to your request as soon as possible and within applicable legal timeframes.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be available upon request. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding your privacy, please contact us:

  • Email: contact@on-the-border-seasoned-tortilla-chips.chicagotortillachips.com
  • Postal Address: [Insert Privacy Team’s Mailing Address]

We value your trust in our commitment to data protection, and we are dedicated to maintaining transparency throughout your interaction with us.